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tags [2014/12/10 13:30] ian [Re-tagging contacts] |
tags [2017/07/26 08:23] (current) |
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| Tags are a way in which you can record areas of interest against your contacts. | Tags are a way in which you can record areas of interest against your contacts. | ||
| - | There are a number of ways in which contact's can be tagged. | + | {{vimeo>117903794?750x423}} |
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| + | ===== How to tag contacts ===== | ||
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| + | There are a number of ways in which contacts can be tagged. | ||
| * Contacts can be tagged in bulk as part of the upload process. | * Contacts can be tagged in bulk as part of the upload process. | ||
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| * Contacts can be tagged automatically when they click a link in an email (or in bulk afterwards through [[email-link-report|link report]]) | * Contacts can be tagged automatically when they click a link in an email (or in bulk afterwards through [[email-link-report|link report]]) | ||
| * Contacts can be tagged when they sign up using a Sentori form. | * Contacts can be tagged when they sign up using a Sentori form. | ||
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| + | ===== Tag management ===== | ||
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| + | {{vimeo>117903569?750x423}} | ||
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| + | The tag manager (contacts > tags) allows you to view, edit, and delete your tags. In addition, it reports on the number of contacts currently with a particular tag. | ||
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| + | ===== Tag contacts on link click ===== | ||
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| + | {{vimeo>117903970?750x423}} | ||
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| + | The link manager modal offers a tagging option; any selected tags will be applied to contacts when they click the link. | ||
| ===== Sending an email to a Tag ===== | ===== Sending an email to a Tag ===== | ||
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| ===== Re-tagging contacts ===== | ===== Re-tagging contacts ===== | ||
| - | Tags are not simply on/off flags, instead they store a number indicating how many times a contact has received a particular tag. When you are looking a contact's profile, you can see that tags are used like scores to help describe the contact in more detail. | + | Tags are not simply on/off flags, instead they store a number indicating how many times a contact has received a particular tag. When you look at a contact's profile, you can see that tags are used like scores to help describe the contact in more detail. |
| ===== Related Topics ===== | ===== Related Topics ===== | ||
| [[contacts|Contacts]] | [[managing-contacts|Managing contacts]] | [[mailing-lists|Mailing lists]] | [[upload-groups|Upload Groups]] | [[audiences|Audiences]] | [[contacts|Contacts]] | [[managing-contacts|Managing contacts]] | [[mailing-lists|Mailing lists]] | [[upload-groups|Upload Groups]] | [[audiences|Audiences]] | ||