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sentori3-upgrade-home [2015/01/20 10:06]
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sentori3-upgrade-home [2017/07/26 08:23] (current)
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 ====== Sentori 3 Upgrade Home ====== ====== Sentori 3 Upgrade Home ======
  
-This page is intended to help Sentori 2 users migrate to Sentori 3.+Sentori 3 represents a significant upgrade to Sentori, with an updated user interface, new features, and many existing features receiving improvements and optimisations. ​This page is intended to help Sentori 2 users migrate to Sentori 3. 
  
-===== What's new in Sentori 3=====+{{vimeo>​117803617?750x423}}
  
-Sentori 3 represents a significant upgrade to Sentori 3, with an updated user interface, new features, and many existing features receiving improvements and optimisations.+===== Headline ​features ​=====
  
-==== Creating ​and sending ​emails ​====+  * New interface with easier navigation 
 +  * [[editor|New editor]] and email workflow 
 +  * [[editor#​layout-mode|Drag and drop layout mode]] 
 +  * [[email-testing|Email tests]] now inline 
 +  * Editor supports multiple collaborating users 
 +  * CSS mode for editor, allowing you to easily access the style code of your emails and webpages 
 +  * [[dashboard|New dashboard]] (7, 14, and 30 days) 
 +  * [[reports|Re-designed reports]] 
 +  * [[webpages|Sites and web landing pages]] 
 +  * [[sms|SMS campaigns]] 
 +  * Global search for both contacts and emails 
 +  * Weekly account summary emails, including campaign activity and analysis of contact database 
 +  * Features for teams, including user types such as "Data Administrator"​ 
 +  * Features for large organisations,​ including linked accounts with contact synchronisation 
 +  * Features for a central account to syndicate templates ​and emails ​to linked child accounts 
 +  * [[api|New API]] with many more features
  
-The workflow used to create emails has been reduced from five steps to three+If you wish to [[http://​sentori.uservoice.com|suggest further features]] for Sentori we would love to hear from you. Please click the Help link in the header of the software and click Suggest a Feature
  
-=== Email content ​===+===== Email workflow =====
  
-Sentori'​s editor is now designed for teams, meaning you and your colleagues can be working on the same emailfrom separate machines, and their changes can be pulled in real-time without overwriting your changes+The email workflow used to create emails has been reduced ​from five steps to three
  
-  ​* The new editor no longer requires you to go to a separate screen ​tow ork; emails are edited directly inside the workflow.+==== New editor ==== 
 + 
 +{{vimeo>​117571273?​750x423}} 
 + 
 +=== Editor overview === 
 + 
 +  * Sentori'​s editor is now designed for teams, meaning you and your colleagues can be working on the same email, from separate machines, and their changes can be pulled in real-time without overwriting your changes.  
 +  ​* The new editor no longer requires you to go to a separate screen ​to work; emails are edited directly inside the workflow.
   * You can now only edit a single slot at a time. Once you have made your edit, click the tick button to save your changes or the X button to undo them and revert back to the previous content.   * You can now only edit a single slot at a time. Once you have made your edit, click the tick button to save your changes or the X button to undo them and revert back to the previous content.
-  * Image slots are edited ​by clicking ​on the image and the image icon on the toolbar ​to open the image managed window.+  * Image slots are edited ​in the same way as text slots; click on the image, then choose ​the appropriate option from the toolbar ​(image manager or link manager).
   * The subject line can be set by clicking on it in the white header above the email.   * The subject line can be set by clicking on it in the white header above the email.
   * The sender name and details can be set in the same area.   * The sender name and details can be set in the same area.
  
-=== Email tests ===+==== Email tests ==== 
 + 
 +{{vimeo>​117573666?​750x423}} 
 + 
 +=== Email tests overview ​===
  
 Email tests are now run on the content step and their results are shown inline; for example, if you have added a broken link to your email Sentori will highlight it in the content with a warning icon. Email tests are now run on the content step and their results are shown inline; for example, if you have added a broken link to your email Sentori will highlight it in the content with a warning icon.
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   * To run email tests, click the Test button in the right of the header.   * To run email tests, click the Test button in the right of the header.
  
-=== Email layout ===+==== Email layout ​==== 
 + 
 +{{vimeo>​117574629?​750x423}} 
 + 
 +=== Layout mode overview ​===
  
 You can switch to [[editor#​layout-mode|layout mode]] by using the editor mode drop-down menu to the right of the blue Emails Tools button. You can switch to [[editor#​layout-mode|layout mode]] by using the editor mode drop-down menu to the right of the blue Emails Tools button.
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   * Blocks cannot be dragged between sections.   * Blocks cannot be dragged between sections.
  
-=== Email contacts ===+==== Email contacts ​====
  
 Contacts can now selected in advance of sending and Sentori will remember your selection. Contacts can now selected in advance of sending and Sentori will remember your selection.
  
-=== Send an email ===+==== Send an email ====
  
   * Review your Send Details and then click the widget'​s top right button labeled Go To Scheduling.   * Review your Send Details and then click the widget'​s top right button labeled Go To Scheduling.
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   * Optionally select [[batch-sending|batch sending]].   * Optionally select [[batch-sending|batch sending]].
  
 +===== Sites =====
 +
 +Sentori now supports the creation of landing pages via its [[webpages|Sites feature]]. This feature is not intended to build a full website, but rather to create supporting landing zones to extend the content of your email campaigns.
 +
 +===== Linked accounts =====
 +
 +For businesses operating with multiple departments,​ regions, brands, publications,​ or across territories,​ Sentori now includes a feature for grouping these accounts together.
 +
 +Benefits of linked accounts can include the following.
 +
 +==== Contact unsubscribe synchronisation ====
 +
 +Accounts within a group can have synchronised [[suppressed-contacts|suppression lists]]. When a contact is suppressed in one account, the other accounts in its group also suppress that contact. Individual accounts can still maintain their own [[mailing-lists|Mailing Lists]] for finer-grained unsubscribes that are not synchronised.
 +
 +==== Template syndication ====
 +
 +Within a group of accounts, a master account can publish templates to other accounts in its group. This is done by a user via the [[manage-templates|Manage Templates]] screen.
 +
 +==== Email syndication ====
 +
 +Within a group of accounts, it is possible for an email to be published to other accounts in the group. This feature is available to all accounts within a group.
 +
 +===== SMS =====
 +
 +Sentori now supports [[sms|SMS]] campaigns, which can be sent to contacts with mobile numbers by [[api-import-contacts|uploading a spreadsheet of contacts]] to create an [[upload-groups|upload group]]. ​
 +
 +In order to use the SMS feature, you must rent a mobile number from us and pre-purchase sufficient SMS credits for your campaign. Pricing details can be found [[sms-pricing|here]].
 +
 +  * SMS are created using a workflow similar to emails.
 +  * Messages can be personalised using mergefields.
 +  * Content length can result in messages requiring more than one SMS credit per message.
 +
 +===== New API =====
 +
 +New in Sentori 3 is a completely rebuilt [[api|API]] with significantly more functionality. Our old API will continue to be supported.
 +
 +New API methods include:
 +
 +  * Add a Contact
 +  * Update a Contact
 +  * Subscribe a Contact to Mailing List
 +  * Unsubscribe a Contact From Mailing List
 +  * Unsubscribe a Contact
 +  * Get a list of draft emails
 +  * Get a list of templates
 +  * Create a new email using a specified template
 +  * Attach contacts to a new or draft email
 +  * Get an email'​s KPI summary data
 +  * Get a contacts from a sent campaign who have: opened, clicked, shared on social networks, unsubscribed,​ made a spam complaint, bounced, etc.