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--- sentori3-upgrade-home [2015/01/20 09:13]
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+++ sentori3-upgrade-home [2017/07/26 08:23] (current)
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 ====== Sentori 3 Upgrade Home ======
-This page is intended to help Sentori 2 users migrate to Sentori 3.
+Sentori 3 represents a significant upgrade to Sentori, with an updated user interface, new features, and many existing features receiving improvements and optimisations. This page is intended to help Sentori 2 users migrate to Sentori 3.
+{{vimeo>117803617?750x423}}
+===== Headline features =====
+  * New interface with easier navigation
+  * [[editor|New editor]] and email workflow
+  * [[editor#layout-mode|Drag and drop layout mode]]
+  * [[email-testing|Email tests]] now inline
+  * Editor supports multiple collaborating users
+  * CSS mode for editor, allowing you to easily access the style code of your emails and webpages
+  * [[dashboard|New dashboard]] (7, 14, and 30 days)
+  * [[reports|Re-designed reports]]
+  * [[webpages|Sites and web landing pages]]
+  * [[sms|SMS campaigns]]
+  * Global search for both contacts and emails
+  * Weekly account summary emails, including campaign activity and analysis of contact database
+  * Features for teams, including user types such as "Data Administrator"
+  * Features for large organisations, including linked accounts with contact synchronisation
+  * Features for a central account to syndicate templates and emails to linked child accounts
+  * [[api|New API]] with many more features
+If you wish to [[http://sentori.uservoice.com|suggest further features]] for Sentori we would love to hear from you. Please click the Help link in the header of the software and click Suggest a Feature.
+===== Email workflow =====
+The email workflow used to create emails has been reduced from five steps to three.
+==== New editor ====
+{{vimeo>117571273?750x423}}
+=== Editor overview ===
+  * Sentori's editor is now designed for teams, meaning you and your colleagues can be working on the same email, from separate machines, and their changes can be pulled in real-time without overwriting your changes.
+  * The new editor no longer requires you to go to a separate screen to work; emails are edited directly inside the workflow.
+  * You can now only edit a single slot at a time. Once you have made your edit, click the tick button to save your changes or the X button to undo them and revert back to the previous content.
+  * Image slots are edited in the same way as text slots; click on the image, then choose the appropriate option from the toolbar (image manager or link manager).
+  * The subject line can be set by clicking on it in the white header above the email.
+  * The sender name and details can be set in the same area.
+==== Email tests ====
+{{vimeo>117573666?750x423}}
+=== Email tests overview ===
+Email tests are now run on the content step and their results are shown inline; for example, if you have added a broken link to your email Sentori will highlight it in the content with a warning icon.
+  * To run email tests, click the Test button in the right of the header.
+==== Email layout ====
+{{vimeo>117574629?750x423}}
+=== Layout mode overview ===
+You can switch to [[editor#layout-mode|layout mode]] by using the editor mode drop-down menu to the right of the blue Emails Tools button.
+  * Blocks can now be moved by using drag and drop: hover your mouse over the block's content, then left-click and drag to the location you wish to move it to.
+  * Blocks cannot be dragged between sections.
+==== Email contacts ====
+Contacts can now selected in advance of sending and Sentori will remember your selection.
+==== Send an email ====
+  * Review your Send Details and then click the widget's top right button labeled Go To Scheduling.
+  * Ensure that there are no errors and warnings, select the date/time to send your email.
+  * Optionally select [[batch-sending|batch sending]].
+===== Sites =====
+Sentori now supports the creation of landing pages via its [[webpages|Sites feature]]. This feature is not intended to build a full website, but rather to create supporting landing zones to extend the content of your email campaigns.
+===== Linked accounts =====
+For businesses operating with multiple departments, regions, brands, publications, or across territories, Sentori now includes a feature for grouping these accounts together.
+Benefits of linked accounts can include the following.
+==== Contact unsubscribe synchronisation ====
+Accounts within a group can have synchronised [[suppressed-contacts|suppression lists]]. When a contact is suppressed in one account, the other accounts in its group also suppress that contact. Individual accounts can still maintain their own [[mailing-lists|Mailing Lists]] for finer-grained unsubscribes that are not synchronised.
+==== Template syndication ====
+Within a group of accounts, a master account can publish templates to other accounts in its group. This is done by a user via the [[manage-templates|Manage Templates]] screen.
+==== Email syndication ====
+Within a group of accounts, it is possible for an email to be published to other accounts in the group. This feature is available to all accounts within a group.
+===== SMS =====
+Sentori now supports [[sms|SMS]] campaigns, which can be sent to contacts with mobile numbers by [[api-import-contacts|uploading a spreadsheet of contacts]] to create an [[upload-groups|upload group]].
+In order to use the SMS feature, you must rent a mobile number from us and pre-purchase sufficient SMS credits for your campaign. Pricing details can be found [[sms-pricing|here]].
+  * SMS are created using a workflow similar to emails.
+  * Messages can be personalised using mergefields.
+  * Content length can result in messages requiring more than one SMS credit per message.
+===== New API =====
+New in Sentori 3 is a completely rebuilt [[api|API]] with significantly more functionality. Our old API will continue to be supported.
+New API methods include:
+  * Add a Contact
+  * Update a Contact
+  * Subscribe a Contact to Mailing List
+  * Unsubscribe a Contact From Mailing List
+  * Unsubscribe a Contact
+  * Get a list of draft emails
+  * Get a list of templates
+  * Create a new email using a specified template
+  * Attach contacts to a new or draft email
+  * Get an email's KPI summary data
+  * Get a contacts from a sent campaign who have: opened, clicked, shared on social networks, unsubscribed, made a spam complaint, bounced, etc.