Try to avoid unusual characters in the file name, sticking to regular alphanumeric characters.
Files must be less than 20Mb in size. This would not normally be a problem but if your file is very large you should check to see if you are loading any columns of data that are not required by Sentori. If you are, then those colunms should be deleted. If the file is still too large try splitting it into two.
Valid file types are:
|.xls||Micorsoft Excel 97-2003 spreedsheet file|
|.xlsx||Micorsoft Excel open XML Format spreadsheet file|
|.csv||Comma separated values file|
|.mdb||Microsoft Access databases|
|.accdb||Microsoft Access 2007 onwards database file|
If you are uploading a spreadsheet (XLS, XLSX) or a CSV file, you should use the following guidelines.
Once you have browsed and uploaded your file if you have uploaded a spreadsheet you will be asked which worksheet (ie which tab at the bottom of the application) is the one that contains the data. You will see a list of sheet names, simply click the appropriate radio button.