This is an optional step allowing you to customise the text and emails shown to contacts when they use your Form. The messages can be shown on blank/unbranded pages hosted by Sentori, or, alternatively, you can create a more seamless contact experience specifying re-direct pages hosted on your own website.
Your Form is dual purpose: it can be used for both new Contacts signing up or existing Contacts updating their details. Because of this, there are two sets of Messages related to a Form's use – Signups and Updates.
The messages and emails below are used only for new Contacts signing up for your emails.
| Message | Description |
|---|---|
| Submission Message | The message, or URL, shown to a new subscribers when the submit your form. Typically this message would thank them for signing up, but you should also inform them their signup is not confirmed until they have clicked the confirm link in the Confirmation Email. |
| Confirmation Email | This email asks a new subscriber to confirm that they give their permission to be added to your email marketing database. The email requires a confirm link. |
| Confirmation Message | This is the message, or URL, shown to new subscribers when they click the confirm link in the Confirmation Email. Typically this would thank the contact for confirming that they wish to receive your emails. |
The messages and email below are used only for existing Contacts updating their details.
| Message | Description |
|---|---|
| Submission Message | The message, or URL, shown to an existing Contact when the submit your Form to update their details. Typically this message would thank them for updating their details, but you should also inform them that their details will not be updated until they click the confirm link in your Confirmation Email. |
| Confirmation Email | This email asks an existing Contact to confirm that they wish to update their details. The email requires an confirm link. |
| Confirmation Message | This is the message, or URL, shown to existing Contacts when they click the confirm link in the Confirmation Email. Typically this would thank the Contact for confirming updating their details. |
Once you have finished customising your Form's Messages, click Continue to move on to Step 3: Actions.