Differences

This shows you the differences between two versions of the page.

--- tags [2015/01/30 08:56]
ian [Tag contacts on link click]
+++ tags [2017/07/26 08:23]
@@ Line 1: / Line 1: @@
-====== Tags ======
-Tags are a way in which you can record areas of interest against your contacts.
-{{vimeo>117903794?750x423}}
-===== How to tag contacts =====
-There are a number of ways in which contacts can be tagged.
-  * Contacts can be tagged in bulk as part of the upload process.
-  * Individual contacts can be tagged when you call up a contact record in edit mode.
-  * Contacts can be tagged automatically when they click a link in an email (or in bulk afterwards through [[email-link-report|link report]])
-  * Contacts can be tagged when they sign up using a Sentori form.
-===== Tag management =====
-{{vimeo>117903569?750x423}}
-The tag manager (contacts > tags) allows you to view, edit, and delete your tags. In addition, it reports on the number of contacts currently with a particular tag.
-===== Tag contacts on link click =====
-{{vimeo>117903970?750x423}}
-The link manager modal offers a tagging option; any selected tags will be applied to contacts when they click the link.
-===== Sending an email to a Tag =====
-You can schedule an email to be sent to all contacts with a particular tag.
-===== Email personalisation using tags  ====
-Tags can also be used to personalise email messages. You can specify that specific blocks of content are only sent to contacts tagged in a particular way.
-===== Re-tagging contacts =====
-Tags are not simply on/off flags, instead they store a number indicating how many times a contact has received a particular tag. When you are looking a contact's profile, you can see that tags are used like scores to help describe the contact in more detail.
-===== Related Topics =====
-[[contacts|Contacts]] | [[managing-contacts|Managing contacts]] | [[mailing-lists|Mailing lists]] | [[upload-groups|Upload Groups]] | [[audiences|Audiences]]