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tags [2014/12/10 13:30] ian [Re-tagging contacts] |
tags [2017/07/26 08:23] |
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| - | ====== Tags ====== | ||
| - | Tags are a way in which you can record areas of interest against your contacts. | ||
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| - | There are a number of ways in which contact's can be tagged. | ||
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| - | * Contacts can be tagged in bulk as part of the upload process. | ||
| - | * Individual contacts can be tagged when you call up a contact record in edit mode. | ||
| - | * Contacts can be tagged automatically when they click a link in an email (or in bulk afterwards through [[email-link-report|link report]]) | ||
| - | * Contacts can be tagged when they sign up using a Sentori form. | ||
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| - | ===== Sending an email to a Tag ===== | ||
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| - | You can schedule an email to be sent to all contacts with a particular tag. | ||
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| - | ===== Email personalisation using tags ==== | ||
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| - | Tags can also be used to personalise email messages. You can specify that specific blocks of content are only sent to contacts tagged in a particular way. | ||
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| - | ===== Re-tagging contacts ===== | ||
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| - | Tags are not simply on/off flags, instead they store a number indicating how many times a contact has received a particular tag. When you are looking a contact's profile, you can see that tags are used like scores to help describe the contact in more detail. | ||
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| - | ===== Related Topics ===== | ||
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| - | [[contacts|Contacts]] | [[managing-contacts|Managing contacts]] | [[mailing-lists|Mailing lists]] | [[upload-groups|Upload Groups]] | [[audiences|Audiences]] | ||