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suppressed-contacts [2014/12/20 11:42] 127.0.0.1 external edit |
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| - | ====== Suppressed Contacts ====== | ||
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| - | Suppressed contacts fall into two groups. There are those contacts who have made a request to be unsubscribed from your emails. Additionally, you might have uploaded a specific list of email addresses that must never to used - this is a suppression list. | ||
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| - | ==== Unsubscribed Contacts ==== | ||
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| - | You must always give your contacts the opportunity to say that they don't want to receive any more of your emails. This means including an [[unsubscribe-link|unsubscribe link]] in your email. | ||
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| - | ===== Suppression List ==== | ||
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| - | If you are moving to Sentori from another email service provider it is a requirement that you load a list of those contacts who have historically asked to be removed. This will prevent then accidentally being loaded as a contact, and their unsubscription request being dishonored. | ||
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| - | You might also want to load a 'hands off' list of contacts who you simply never want to get emails from you. These might be competitors for example. | ||
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| - | Whatever the reason Sentori provides a mechanism for [[loading-suppression-list|loading a suppression list]]. | ||
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