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summary-kpi-report [2017/07/26 08:23] (current)
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 +====== Summary KPI Report ======
  
 +This [[summary-reports|Summary Report]] is a CSV file detailing the key performance indicators of a month'​s email campaigns. Each row represents a send and the columns offer details and KPI.
 +
 +^ Column Name ^ Description ^
 +| Email | The name of the email sent. |
 +| Sent | The date/time that the email was sent. |
 +| Recipients | Total number of unique recipients. |
 +| Bounced | Total number of [[bounces|bounces]]. |
 +| Delivered | Total number of emails successfully delivered. |
 +| Opens | Total number of contacts Sentori identified as [[how-email-opens-are-tracked|opening an email]]. |
 +| Unique Clicks | Total number of unique contacts who clicked any content link. |
 +| Social Shares | Total number of shares across all social networks. |
 +| Abuse Complaints | Total number of [[abuse|abuse]] complaints this email received. |