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| - | ====== Sentori 3 Upgrade Home ====== | ||
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| - | //**Warning:** when editing an email or webpage if your browser locks on the "loading" screen, please [[http://www.refreshyourcache.com/en/home/|clear your browser's cache]] and reload the page. We are working on a fix.// | ||
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| - | Sentori 3 represents a significant upgrade to Sentori, with an updated user interface, new features, and many existing features receiving improvements and optimisations. This page is intended to help Sentori 2 users migrate to Sentori 3. | ||
| - | |||
| - | {{vimeo>117803617?750x423}} | ||
| - | |||
| - | ===== Headline features ===== | ||
| - | |||
| - | * New interface with easier navigation | ||
| - | * [[editor|New editor]] and email workflow | ||
| - | * [[editor#layout-mode|Drag and drop layout mode]] | ||
| - | * [[email-testing|Email tests]] now inline | ||
| - | * Editor supports multiple collaborating users | ||
| - | * CSS mode for editor, allowing you to easily access the style code of your emails and webpages | ||
| - | * [[dashboard|New dashboard]] (7, 14, and 30 days) | ||
| - | * [[reports|Re-designed reports]] | ||
| - | * [[webpages|Sites and web landing pages]] | ||
| - | * [[sms|SMS campaigns]] | ||
| - | * Global search for both contacts and emails | ||
| - | * Weekly account summary emails, including campaign activity and analysis of contact database | ||
| - | * Features for teams, including user types such as "Data Administrator" | ||
| - | * Features for large organisations, including linked accounts with contact synchronisation | ||
| - | * Features for a central account to syndicate templates and emails to linked child accounts | ||
| - | * [[api|New API]] with many more features | ||
| - | |||
| - | If you wish to [[http://sentori.uservoice.com|suggest further features]] for Sentori we would love to hear from you. Please click the Help link in the header of the software and click Suggest a Feature. | ||
| - | |||
| - | ===== Email workflow ===== | ||
| - | |||
| - | The email workflow used to create emails has been reduced from five steps to three. | ||
| - | |||
| - | ==== New editor ==== | ||
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| - | {{vimeo>117571273?750x423}} | ||
| - | |||
| - | === Editor overview === | ||
| - | |||
| - | * Sentori's editor is now designed for teams, meaning you and your colleagues can be working on the same email, from separate machines, and their changes can be pulled in real-time without overwriting your changes. | ||
| - | * The new editor no longer requires you to go to a separate screen to work; emails are edited directly inside the workflow. | ||
| - | * You can now only edit a single slot at a time. Once you have made your edit, click the tick button to save your changes or the X button to undo them and revert back to the previous content. | ||
| - | * Image slots are edited in the same way as text slots; click on the image, then choose the appropriate option from the toolbar (image manager or link manager). | ||
| - | * The subject line can be set by clicking on it in the white header above the email. | ||
| - | * The sender name and details can be set in the same area. | ||
| - | |||
| - | ==== Email tests ==== | ||
| - | |||
| - | {{vimeo>117573666?750x423}} | ||
| - | |||
| - | === Email tests overview === | ||
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| - | Email tests are now run on the content step and their results are shown inline; for example, if you have added a broken link to your email Sentori will highlight it in the content with a warning icon. | ||
| - | |||
| - | * To run email tests, click the Test button in the right of the header. | ||
| - | |||
| - | ==== Email layout ==== | ||
| - | |||
| - | {{vimeo>117574629?750x423}} | ||
| - | |||
| - | === Layout mode overview === | ||
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| - | You can switch to [[editor#layout-mode|layout mode]] by using the editor mode drop-down menu to the right of the blue Emails Tools button. | ||
| - | |||
| - | * Blocks can now be moved by using drag and drop: hover your mouse over the block's content, then left-click and drag to the location you wish to move it to. | ||
| - | * Blocks cannot be dragged between sections. | ||
| - | |||
| - | ==== Email contacts ==== | ||
| - | |||
| - | Contacts can now selected in advance of sending and Sentori will remember your selection. | ||
| - | |||
| - | ==== Send an email ==== | ||
| - | |||
| - | * Review your Send Details and then click the widget's top right button labeled Go To Scheduling. | ||
| - | * Ensure that there are no errors and warnings, select the date/time to send your email. | ||
| - | * Optionally select [[batch-sending|batch sending]]. | ||
| - | |||
| - | ===== Sites ===== | ||
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| - | Sentori now supports the creation of landing pages via its [[webpages|Sites feature]]. This feature is not intended to build a full website, but rather to create supporting landing zones to extend the content of your email campaigns. | ||
| - | |||
| - | ===== Linked accounts ===== | ||
| - | |||
| - | For businesses operating with multiple departments, regions, brands, publications, or across territories, Sentori now includes a feature for grouping these accounts together. | ||
| - | |||
| - | Benefits of linked accounts can include the following. | ||
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| - | ==== Contact unsubscribe synchronisation ==== | ||
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| - | Accounts within a group can have synchronised [[suppressed-contacts|suppression lists]]. When a contact is suppressed in one account, the other accounts in its group also suppress that contact. Individual accounts can still maintain their own [[mailing-lists|Mailing Lists]] for finer-grained unsubscribes that are not synchronised. | ||
| - | |||
| - | ==== Template syndication ==== | ||
| - | |||
| - | Within a group of accounts, a master account can publish templates to other accounts in its group. This is done by a user via the [[manage-templates|Manage Templates]] screen. | ||
| - | |||
| - | ==== Email syndication ==== | ||
| - | |||
| - | Within a group of accounts, it is possible for an email to be published to other accounts in the group. This feature is available to all accounts within a group. | ||
| - | |||
| - | ===== SMS ===== | ||
| - | |||
| - | Sentori now supports [[sms|SMS]] campaigns, which can be sent to contacts with mobile numbers by [[api-import-contacts|uploading a spreadsheet of contacts]] to create an [[upload-groups|upload group]]. | ||
| - | |||
| - | In order to use the SMS feature, you must rent a mobile number from us and pre-purchase sufficient SMS credits for your campaign. Pricing details can be found [[sms-pricing|here]]. | ||
| - | |||
| - | * SMS are created using a workflow similar to emails. | ||
| - | * Messages can be personalised using mergefields. | ||
| - | * Content length can result in messages requiring more than one SMS credit per message. | ||
| - | |||
| - | ===== New API ===== | ||
| - | |||
| - | New in Sentori 3 is a completely rebuilt [[api|API]] with significantly more functionality. Our old API will continue to be supported. | ||
| - | |||
| - | New API methods include: | ||
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| - | * Add a Contact | ||
| - | * Update a Contact | ||
| - | * Subscribe a Contact to Mailing List | ||
| - | * Unsubscribe a Contact From Mailing List | ||
| - | * Unsubscribe a Contact | ||
| - | * Get a list of draft emails | ||
| - | * Get a list of templates | ||
| - | * Create a new email using a specified template | ||
| - | * Attach contacts to a new or draft email | ||
| - | * Get an email's KPI summary data | ||
| - | * Get a contacts from a sent campaign who have: opened, clicked, shared on social networks, unsubscribed, made a spam complaint, bounced, etc. | ||