If you wish, you can use a From Address at your own domain so that your emails look as though they've come directly from you, rather than from one of Sentori's unbranded domains (@snt1.net, @snt2.net, etc).
To do this, you must make some changes to the Domain Name System (DNS) records of your domain and then let us know so we can complete the setup within Sentori.
Failing to make these changes correctly will result in email delivery problems from Sentori and possibly your domain as a whole - so be careful!
If you want to use a domain that is already being used for email, these are the DNS records you need (using an example of “mydomain.com”).
This also allows emails sent to the From Address of your Sentori Emails to come back to you, unlike the setup below (Use a domain without a mail server) which discards them.
If you're unsure about any of these records or your domain already includes some of them, check with the appropriate technical person within your organisation about how to proceed - modifying existing records may cause delivery issues throughout your domain!
All of these records should be created.
If email isn't set up on the domain and won't be (you have a domain, but don't have a mail server), then you can use the DNS instructions above and just add an MX record to point back at Sentori.
Any emails sent back to your From Address will be discarded so this option is not recommended.
Once you've created the appropriate DNS records, drop us a support ticket letting us know the following and we'll check your domain before updating Sentori to make it usable:
If you have more than one Account that you'd like to use your new domain with, then let us know the Account names and the email address to use for each; they must use different addresses so you could have “firstname.lastname@example.org” and “email@example.com”.
ip4:126.96.36.199/30 ip4:188.8.131.52/30 ip4:184.108.40.206/29 ip4:220.127.116.11 ip4:18.104.22.168
Please note that while we have no plans to change Sentori's sending infrastructure, it's possible these values may be changed in the future. If you encounter delivery issues, confirm these values still match your SPF record and update if necessary.