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email-testing [2014/06/30 13:54]
ian
email-testing [2017/07/26 08:24] (current)
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 ====== Email Testing ====== ====== Email Testing ======
  
-When Sentori runs its automated email tests, you may see yellow Warnings or red Errors. A Warning should ​be reviewed and probably fixed before you send your email, whereas an Error will prevent you from sending until the issue is resolved.+There are 2 types of test that need to be carried out before you queue your email.
  
-===== Errors =====+  * Automated Tests - Sentori requies that you run the automated tests (fully described below) before we allow an email to be queued for sending. ​ Tests will need to be rerun if you make an edit to your email. 
 +  * Test Send - Whilst the testing tools provided are useful, they do not replace thorough manual testing. We always recommend that you send a test email to a third party to review content, spelling, grammar, and links before you do a live send..
  
-^ Message ^ Description ^ +You can also test email content by using a [[email-ab-testing|A/B Split Test]]. 
-| <​nowiki>​{{Mergefield}}</​nowiki>​ is not a known Mergefield | One of the mergefields you have used doesn'​t exist. Try recreating the mergefield in the Editor by choosing it from the Contact Mergefields drop-down menu. | +===== Automated Testing =====
-| <​nowiki>​{{DocumentAsset}}</​nowiki>​ should not appear in a Slot | You may have copy/pasted content from another Sentori email, which is not advised. This Warning may also be seen if an image in your email or template appears in an non-image Slot. | +
-| Sentori Webpage ​[name] has not been Published | You are linking to a Sentori Webpage that isn't yet Published; this might be OK if the page will be Published before the email is sent. | +
-| Sentori Webpage [namehas Expired | You are linking to a Sentori Webpage that has reach its Expire dateYou should check the page and ensure it is Published. | +
-| Sentori Webpage [name] won't be accessible until [date] | You are linking to a Sentori Webpage that is scheduled to be Published in the future. Ensure that this date is in time for your campaign. |+
  
-===== Warnings =====+Sentori'​s editor provides an automated testing tool which can check your email for broken links, broken merge fields, missing unsubscribe links and more. 
 + 
 +{{vimeo>​117573666?​750x423}} 
 + 
 +=====Errors ​====
  
 ^ Message ^ Description ^ ^ Message ^ Description ^
 | Subject line cannot be blank | You cannot send an email that doesn'​t have a subject line. | | Subject line cannot be blank | You cannot send an email that doesn'​t have a subject line. |
-| Email has social links but is not Shared | Your email contains social sharing links for your recipients, however you've not allowed it to be shared. Go back to the Connect ​step in the workflow and change this flag. |+| Email has social links but is not Shared | Your email contains social sharing links for your recipients, however you've not allowed it to be shared. Go back to the Content ​step in the workflow and change this flag. |
 | Unsubscribe Link must appear at least once outside of all Targeted Blocks | Targeted Blocks may not appear for all recipients; your unsubscribe link cannot be in one of these. | | Unsubscribe Link must appear at least once outside of all Targeted Blocks | Targeted Blocks may not appear for all recipients; your unsubscribe link cannot be in one of these. |
-| No Unsubscribe Link | We could not find an unsubscribe link in your email. Go back to the Editor and adding ​one choosing the appropriate Link Type. | +| No Unsubscribe Link | We could not find an unsubscribe link in your email. Go back to the Editor and add one choosing the appropriate Link Type. | 
-<​nowiki>​{{AccountUrl}}</​nowiki>​ is not valid in a Slot Non-working system links (e.g. unsubscribe,​ view in browser) were found in your email. ​This might happen if you copy/​pasted ​them from an email you had received. You should remove ​these and recreate ​them, either putting in the direct URL of the website or choosing the appropriate Link Type for system links. |+Copied link found | This might happen if you copy/​pasted ​a link from an email you had received, perhaps as a test. You should remove and recreate ​it, either putting in the direct URL of the website or choosing the appropriate Link Type for system links. |
 | Mailto: link has invalid email address | You have an email link, but its target email address isn't valid. | | Mailto: link has invalid email address | You have an email link, but its target email address isn't valid. |
 | Sentori Webpage doesn'​t exist | Your email links to a Sentori Webpage which does not exist. Perhaps it has been deleted? | | Sentori Webpage doesn'​t exist | Your email links to a Sentori Webpage which does not exist. Perhaps it has been deleted? |
-| Sentori Webpage ID isn't valid | Your email links to a Sentori Webpage but the ID of the page doesn'​t look correct. Delete the link and rereate ​it. |+| Sentori Webpage ID isn't valid | Your email links to a Sentori Webpage but the ID of the page doesn'​t look correct. Delete the link and re-create ​it. |
 | Reply Address is not valid | Your email must have a valid reply address. | | Reply Address is not valid | Your email must have a valid reply address. |
 +
 +==== Warnings ====
 +
 +^ Message ^ Description ^
 +| <​nowiki>​{{Mergefield}}</​nowiki>​ is not a known Mergefield | One of the mergefields you have used doesn'​t exist. Try recreating the mergefield in the Editor by choosing it from the Contact Mergefields drop-down menu. |
 +| Sentori Webpage [name] has not been Published | You are linking to a Sentori Webpage that isn't yet Published; this might be OK if the page will be Published before the email is sent. |
 +| Sentori Webpage [name] has Expired | You are linking to a Sentori Webpage that has reached its Expire date. You should check the page and ensure it is Published. |
 +| Sentori Webpage [name] won't be accessible until [date] | You are linking to a Sentori Webpage that is scheduled to be Published in the future. Ensure that this date is in time for your campaign. |