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deleting-contacts [2015/08/19 13:14] ben [What does and doesn't get deleted] |
deleting-contacts [2017/07/26 08:24] (current) |
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Once you click "Yes", there's no going back - contacts will be permanently deleted from your account. | Once you click "Yes", there's no going back - contacts will be permanently deleted from your account. | ||
- | ===== What does and doesn't get deleted ===== | + | ===== What is/isn't deleted ===== |
- | All contacts from the Upload Group - whether they're marked as Bad or have Unsubscribed - are deleted along with their Tagging and Mailing List information. | + | All contacts from the Upload Group - whether Bad or Unsubscribed - are deleted, along with their Tagging and Mailing List information. |
Entries in your [[suppressed-contacts|Suppression List]] will **not** be deleted so if you re-import the same contacts, they will not become Emailable again. | Entries in your [[suppressed-contacts|Suppression List]] will **not** be deleted so if you re-import the same contacts, they will not become Emailable again. | ||
- | Sentori **won't** delete any Opens, Clicks, etc so your Email/SMS Message KPIs will not be affected, though you won't be able to tell who made some of them. | + | Sentori **won't** delete any Opens, Clicks, etc so the KPIs of Emails and SMS Messages will not be affected, though you won't be able to tell who made some of them. |