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Contact Engagement Scoring (CES) tracks interactions with your emails over time to establish how engaged your contacts are with your marketing. Contacts are rated as Active or Inactive; your Active contacts are then scored between one to five stars, measuring how engaged they are. | Contact Engagement Scoring (CES) tracks interactions with your emails over time to establish how engaged your contacts are with your marketing. Contacts are rated as Active or Inactive; your Active contacts are then scored between one to five stars, measuring how engaged they are. | ||
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===== What the contact scores mean ===== | ===== What the contact scores mean ===== |