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api-webhooks [2017/01/18 14:29] ben |
api-webhooks [2017/01/18 14:35] ben [Interactions Webhook] |
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Sentori calls this Webhook when a Contact first performs certain interactions with an Email (e.g. opens the email or clicks a link) you can have Sentori pass this information on to an external system that may perform additional tasks. | Sentori calls this Webhook when a Contact first performs certain interactions with an Email (e.g. opens the email or clicks a link) you can have Sentori pass this information on to an external system that may perform additional tasks. | ||
- | To use this feature, set the Interactions Webhook on an Email by clicking the Email Tools menu button and selecting Interactions Webhook. | + | At present, this is limited to External Link Clicks only. |
- | You'll be presented with a popup that allows you to enter a URL to the external system, as well tickboxes for each interaction that Sentori currently supports. Initially this is limited to External Link Clicks, but further options will be added in future. | + | NOTE: Sentori will only call your webhook URL the first time each of your Contacts performs one of your selected interactions, not every time. So (once we've implemented this webhook for Opens) if a Contact Opens your email 5 times, it would only be called for the first Open. Each link is considered a separate interaction so it would be called the first time a Contact clicks each link in an Email. |
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- | NOTE: Sentori will only call your webhook URL the first time each of your Contacts performs one of your selected interactions, not every time. So (once we've implemented this for Opens) if a Contact Opens your email 5 times, it would only be called for the first Open. Each link is considered a separate interaction so it would be called the first time a Contact clicks each link. | + | |