====== Tags ====== Tags are a way in which you can record areas of interest against your contacts. {{vimeo>117903794?750x423}} ===== How to tag contacts ===== There are a number of ways in which contacts can be tagged. * Contacts can be tagged in bulk as part of the upload process. * Individual contacts can be tagged when you call up a contact record in edit mode. * Contacts can be tagged automatically when they click a link in an email (or in bulk afterwards through [[email-link-report|link report]]) * Contacts can be tagged when they sign up using a Sentori form. ===== Tag management ===== {{vimeo>117903569?750x423}} The tag manager (contacts > tags) allows you to view, edit, and delete your tags. In addition, it reports on the number of contacts currently with a particular tag. ===== Tag contacts on link click ===== {{vimeo>117903970?750x423}} The link manager modal offers a tagging option; any selected tags will be applied to contacts when they click the link. ===== Sending an email to a Tag ===== You can schedule an email to be sent to all contacts with a particular tag. ===== Email personalisation using tags ==== Tags can also be used to personalise email messages. You can specify that specific blocks of content are only sent to contacts tagged in a particular way. ===== Re-tagging contacts ===== Tags are not simply on/off flags, instead they store a number indicating how many times a contact has received a particular tag. When you look at a contact's profile, you can see that tags are used like scores to help describe the contact in more detail. ===== Related Topics ===== [[contacts|Contacts]] | [[managing-contacts|Managing contacts]] | [[mailing-lists|Mailing lists]] | [[upload-groups|Upload Groups]] | [[audiences|Audiences]]