====== Suppressed Contacts ======

Suppressed contacts fall into two groups. There are those contacts who have made a request to be unsubscribed from your emails. Additionally, you might have uploaded a specific list of email addresses that must never to used - this is a suppression list.

==== Unsubscribed Contacts ====

You must always give your contacts the opportunity to say that they don't want to receive any more of your emails. This means including an [[unsubscribe-link|unsubscribe link]] in your email.

===== Suppression List ====

If you are moving to Sentori from another email service provider it is a requirement that you load a list of those contacts who have historically asked to be removed. This will prevent them accidentally being loaded as a contact, and their unsubscription request being dishonoured.

You might also want to load a 'hands off' list of contacts who you simply never want to get emails from you. These might be competitors for example.

Whatever the reason Sentori provides a mechanism for [[loading-suppression-list|loading a suppression list]].