====== Sentori 3 Upgrade Home ====== Sentori 3 represents a significant upgrade to Sentori, with an updated user interface, new features, and many existing features receiving improvements and optimisations. This page is intended to help Sentori 2 users migrate to Sentori 3. {{vimeo>117803617?750x423}} ===== Headline features ===== * New interface with easier navigation * [[editor|New editor]] and email workflow * [[editor#layout-mode|Drag and drop layout mode]] * [[email-testing|Email tests]] now inline * Editor supports multiple collaborating users * CSS mode for editor, allowing you to easily access the style code of your emails and webpages * [[dashboard|New dashboard]] (7, 14, and 30 days) * [[reports|Re-designed reports]] * [[webpages|Sites and web landing pages]] * [[sms|SMS campaigns]] * Global search for both contacts and emails * Weekly account summary emails, including campaign activity and analysis of contact database * Features for teams, including user types such as "Data Administrator" * Features for large organisations, including linked accounts with contact synchronisation * Features for a central account to syndicate templates and emails to linked child accounts * [[api|New API]] with many more features If you wish to [[http://sentori.uservoice.com|suggest further features]] for Sentori we would love to hear from you. Please click the Help link in the header of the software and click Suggest a Feature. ===== Email workflow ===== The email workflow used to create emails has been reduced from five steps to three. ==== New editor ==== {{vimeo>117571273?750x423}} === Editor overview === * Sentori's editor is now designed for teams, meaning you and your colleagues can be working on the same email, from separate machines, and their changes can be pulled in real-time without overwriting your changes. * The new editor no longer requires you to go to a separate screen to work; emails are edited directly inside the workflow. * You can now only edit a single slot at a time. Once you have made your edit, click the tick button to save your changes or the X button to undo them and revert back to the previous content. * Image slots are edited in the same way as text slots; click on the image, then choose the appropriate option from the toolbar (image manager or link manager). * The subject line can be set by clicking on it in the white header above the email. * The sender name and details can be set in the same area. ==== Email tests ==== {{vimeo>117573666?750x423}} === Email tests overview === Email tests are now run on the content step and their results are shown inline; for example, if you have added a broken link to your email Sentori will highlight it in the content with a warning icon. * To run email tests, click the Test button in the right of the header. ==== Email layout ==== {{vimeo>117574629?750x423}} === Layout mode overview === You can switch to [[editor#layout-mode|layout mode]] by using the editor mode drop-down menu to the right of the blue Emails Tools button. * Blocks can now be moved by using drag and drop: hover your mouse over the block's content, then left-click and drag to the location you wish to move it to. * Blocks cannot be dragged between sections. ==== Email contacts ==== Contacts can now selected in advance of sending and Sentori will remember your selection. ==== Send an email ==== * Review your Send Details and then click the widget's top right button labeled Go To Scheduling. * Ensure that there are no errors and warnings, select the date/time to send your email. * Optionally select [[batch-sending|batch sending]]. ===== Sites ===== Sentori now supports the creation of landing pages via its [[webpages|Sites feature]]. This feature is not intended to build a full website, but rather to create supporting landing zones to extend the content of your email campaigns. ===== Linked accounts ===== For businesses operating with multiple departments, regions, brands, publications, or across territories, Sentori now includes a feature for grouping these accounts together. Benefits of linked accounts can include the following. ==== Contact unsubscribe synchronisation ==== Accounts within a group can have synchronised [[suppressed-contacts|suppression lists]]. When a contact is suppressed in one account, the other accounts in its group also suppress that contact. Individual accounts can still maintain their own [[mailing-lists|Mailing Lists]] for finer-grained unsubscribes that are not synchronised. ==== Template syndication ==== Within a group of accounts, a master account can publish templates to other accounts in its group. This is done by a user via the [[manage-templates|Manage Templates]] screen. ==== Email syndication ==== Within a group of accounts, it is possible for an email to be published to other accounts in the group. This feature is available to all accounts within a group. ===== SMS ===== Sentori now supports [[sms|SMS]] campaigns, which can be sent to contacts with mobile numbers by [[api-import-contacts|uploading a spreadsheet of contacts]] to create an [[upload-groups|upload group]]. In order to use the SMS feature, you must rent a mobile number from us and pre-purchase sufficient SMS credits for your campaign. Pricing details can be found [[sms-pricing|here]]. * SMS are created using a workflow similar to emails. * Messages can be personalised using mergefields. * Content length can result in messages requiring more than one SMS credit per message. ===== New API ===== New in Sentori 3 is a completely rebuilt [[api|API]] with significantly more functionality. Our old API will continue to be supported. New API methods include: * Add a Contact * Update a Contact * Subscribe a Contact to Mailing List * Unsubscribe a Contact From Mailing List * Unsubscribe a Contact * Get a list of draft emails * Get a list of templates * Create a new email using a specified template * Attach contacts to a new or draft email * Get an email's KPI summary data * Get a contacts from a sent campaign who have: opened, clicked, shared on social networks, unsubscribed, made a spam complaint, bounced, etc.