====== Email Unsubscribes Report ======

Whenever you send bulk email, it's likely that some of your contacts will unsubscribe. This isn't always always a bad thing; sending to recipients who are not opening your emails can affect your overall sending reputation. It's better that these people unsubscribe properly, rather than report you for spamming.

If a contact clicks the unsubscribe link in your email, they will be asked a very quick (and optional) one question survey asking them why they are unsubscribing. The Email Unsubscribe Report tracks the data collected from this survey.

===== Unsubscribe Reasons =====

This is a ranked list of the reasons that people gave for unsubscribing via this email. In addition to the totals and percentages, it also shows you in-line charts of the previous 10 emails allowing you to track the trend of each reason.

The reasons offered for unsubscribing are:
  * Not Relevant
  * Not Specified
  * Unsolicited
  * Frequency of Emails
  * Quality of Content
  * Email Display Problems

===== Related Topics =====

  * [[reports|Reports]]
  * [[email-summary-report|Email Details]]
  * [[email-kpi-report|Email KPI Summary]]
  * [[email-multisend-kpi-report|Email Multisend KPI]]
  * [[email-link-report|Link Performance]]
  * [[email-contacts-report|Contact Engagement]]
  * [[email-timeline-report|Interaction Timeline]]
  * [[email-social-report|Social Reach]]
  * [[email-clients-report|Email Clients]]
  * [[email-unsubscribes-report|Unsubscribe Reasons]]